Bilingual Patient Care Coordinator (Spanish-English)
W
Winning AssistantsHealthcare
El Salvador. Colombia. Venezuela, Bolivarian Republic of. Honduras. Argentina. Dominican Republic, 8:00 AM to 5:00 PM Mountain Daylight TimeFull-TimeMiddle
Salary6 - 7 USD per hour
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Job Details
- Languages
- English, Spanish, or French
- Required Skills
- Microsoft Office Suite
Requirements
- Previous experience in a healthcare or medical administrative setting.
- Experience as a Patient Care Coordinator, Medical Receptionist, or similar role.
- Strong understanding of healthcare workflows and patient coordination.
- Knowledge of medical terminology and basic medical coding.
- Experience with insurance verification and prior authorizations.
- Excellent verbal and written English communication skills.
- Fluency in English and Spanish or French.
- Strong attention to detail and ability to manage multiple priorities.
- Proficiency with Microsoft Office Suite.
- Must be able to provide an NBI Clearance or Local Police Clearance.
- Reliable high-speed internet (minimum 25 Mbps), noise-canceling headset, and working webcam.
Responsibilities
- Coordinate patient appointments and manage provider schedules.
- Conduct follow-up calls to patients regarding appointments, care plans, and outstanding requirements.
- Respond professionally to patient inquiries through phone and other communication channels.
- Verify patient insurance eligibility and benefits.
- Process prior authorization requests.
- Assist with medication refill requests.
- Maintain accurate patient records and documentation within the EMR.
- Apply medical terminology and basic medical coding knowledge to support daily administrative workflows.
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