Czech-Speaking Customer Service Agent

New
M
Mercier ConsultancyCustomer Service
GreeceFull-TimeEntry
Salary not disclosed
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Job Details

Languages
C1/C2 level of Czech (written and verbal) and a high level of English.
Required Skills
TroubleshootingCustomer support

Requirements

  • C1/C2 proficiency in Czech (written and verbal).
  • High level of English proficiency.
  • Native language and nationality must be clearly listed in CV or cover letter.
  • Must hold a valid EU passport.
  • Must currently reside in Greece or be willing to relocate.
  • Ability to work in a remote environment.

Responsibilities

  • Serve as the primary point of contact for customers.
  • Assist customers with product-related inquiries and troubleshooting.
  • Resolve order-related questions efficiently.
  • Provide general customer support services.
  • Participate in comprehensive training and ongoing development programs.
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