Customer Benefits Specialist
A
AO NationInsurance and Financial
Alberta, British Columbia, Saskatchewan, Manitoba, Ontario, and Newfoundland and LabradorFull-TimeEntry
Salary60,000 - 95,000 CAD per year
Apply NowOpens the employer's application page
Job Details
- Required Skills
- Customer serviceMultitaskingActive listeningCRM
Requirements
- Previous experience in retail, restaurant service, hospitality, administrative support, or direct customer relations.
- Genuine passion for helping others and ability to connect with people from all walks of life.
- Clear, professional verbal and written communication skills.
- Positive attitude and willingness to learn and accept feedback.
- Self-disciplined and reliable work ethic.
- Equipped with a dependable internet connection.
- Dedicated quiet home office space.
Responsibilities
- Conduct professional, high-quality virtual meetings with working families to review their benefits and protection programs.
- Translate complex benefit information into clear, easy-to-understand solutions tailored to each family's unique needs.
- Open, update, and manage client accounts accurately using our digital CRM platform with strong attention to detail.
- Process application documents in strict alignment with established provincial guidelines and regulatory requirements.
- Participate daily in virtual team coaching, skill workshops, and collaborative training modules.
- Work alongside a supportive, remote team to meet collective service excellence goals.
View Full Description & ApplyYou'll be redirected to the employer's site
