Clinical Quality Intern

New
M
Maven ClinicDigital Health
Location: RemoteContractEntry
Salary20 USD per hour
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Job Details

Required Skills
JiraGoogle WorkspaceZendesk

Requirements

  • Prior experience in clinical settings, healthcare administration, or public health research.
  • Baseline understanding of quality improvement (QI) methodologies.
  • Proficiency in Google Workspace.
  • Proficiency in JIRA.
  • Proficiency in Zendesk.
  • Strong written communication skills.
  • Analytical mindset to synthesize complex clinical information.
  • Strong organizational skills and ability to manage multiple project streams.
  • Understanding of the women's health landscape and care pathways.
  • Available for a 3-month internship, August through November, at 10-15 hours per week.

Responsibilities

  • Lead an end-to-end overhaul of the provider resource library, including auditing assets and refreshing clinical training content.
  • Develop an operations playbook for FY engagement sessions by documenting stakeholder roles and creating templates.
  • Triage incoming JIRA and Zendesk tickets to support clinical quality workflows.
  • Assist with monthly report preparation and quality assurance checks.
  • Track meeting action items and help coordinate quarterly planning.
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20 USD per hour
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