Chief Trust Officer
Z
zerohashFinancial Services
This fully remote role is open to candidates in the U.S.Full-TimeSenior
Salary not disclosed
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Job Details
- Experience
- 10+ years
- Required Skills
- Risk Management
Requirements
- 10+ years of progressive experience in banking operations, trust operations, custody operations, or payments at a federally regulated financial institution.
- Direct experience at a national bank, federally chartered trust company, or equivalent regulated depository institution operating under OCC supervision.
- Deep working knowledge of 12 CFR Part 9 (Fiduciary Activities of National Banks), OCC safety and soundness expectations, and fiduciary examination standards.
- Demonstrated experience managing trust or custodial account administration, including account setup, asset segregation, periodic review, and fiduciary recordkeeping.
- Proven track record of building or managing high-volume, control-intensive operational environments in a regulated banking context.
- Experience reporting to or working directly with a bank Board of Directors, including preparation of board materials, operational KPIs, and governance reporting.
- Strong understanding of bank operational controls, internal audit, and OCC examination processes.
- Experience managing third-party and vendor relationships in a manner consistent with OCC third-party risk expectations.
- Demonstrated ability to build, lead, and develop high-performing teams in a regulated banking environment.
- Exceptional written and verbal communication skills, including experience presenting to boards, regulators, and senior institutional stakeholders.
- Willingness and ability to travel for regulatory meetings, partner engagements, and bank business as required.
Responsibilities
- Lead all day-to-day fiduciary functions of ZNTB, including custody operations, settlement flows, reconciliation, reserve operations, and account administration.
- Design, implement, and maintain operational playbooks, standard operating procedures, and business continuity frameworks aligned with OCC safety and soundness expectations.
- Serve as the senior Fiduciary Officer, leading the trust and fiduciary staff in the administration of all fiduciary and custodial accounts.
- Ensure trust operations comply with OCC fiduciary standards, including annual review requirements, internal fiduciary audit protocols, and applicable state trust law.
- Serve as the primary executive responsible for reporting to the ZNTB Board of Directors on fiduciary activities, controls, and institutional KPIs.
- Maintain audit-ready documentation and implement internal control systems in preparation for OCC examinations.
- Oversee relationships with banking partners, sub-custodians, reserve custodians, and other critical service providers related to fiduciary activities.
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