Senior Account Manager
P
PersadoMarketing AI
Candidates should be located on the East Coast, preferably within the Washington, DC areaFull-TimeSenior
Salary105,000 - 125,000 USD per year
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Job Details
- Languages
- English
- Experience
- 4+ years
- Required Skills
- Data AnalysisMicrosoft ExcelDigital MarketingCustomer SuccessSaaSGoogle SheetsAccount Management
Requirements
- 4+ years of experience in Customer Success, Account Management, or a related role at a high-growth SaaS, tech, or digital marketing company.
- Proven track record of retaining and growing enterprise accounts.
- Experience identifying and sourcing expansion opportunities.
- Ability to operate autonomously across multiple enterprise stakeholders.
- Willingness to travel to customer sites regularly (approx. 20-30%).
- Strong analytical mindset for interpreting data and calculating ROI.
- Proficiency in Excel or Google Sheets (pivot tables and basic formulas).
- Basic understanding of key marketing programs and channels.
- Fluency in English.
Responsibilities
- Serve as the primary day-to-day contact for 2-5 Enterprise accounts in Financial Services.
- Plan, lead, and present Quarterly Business Reviews that demonstrate ROI and surface expansion opportunities.
- Develop and execute results-driven account plans aligned to customer goals.
- Act as a strategic advisor on Persado products by onboarding users and championing customer needs.
- Own issue resolution and escalate as needed to enhance customer experience.
- Build deep relationships with stakeholders, including regular in-person engagement at client sites.
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