Accounts Receivable Specialist
Philippines, GY Shift (US Hours)Full-TimeSenior
Salary not disclosed
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Job Details
- Experience
- 5+ years
- Required Skills
- Microsoft ExcelCustomer serviceData entry
Requirements
- High School Diploma or equivalent.
- 5+ years' experience in Accounts Receivable and B2B Collection.
- Intermediate MS Office knowledge, especially Excel.
- Proficiency with Pivot Tables and V-Lookups.
- Experience working in multiple databases for different companies.
- Experience with high volume email.
- Strong data entry and math skills.
- High attention to detail.
Responsibilities
- Contact customers via phone, email, or mail to collect outstanding payments.
- Monitor and follow up on overdue accounts to ensure timely payment.
- Record details of collection efforts and customer interactions.
- Build effective relationships with customers to resolve past due accounts.
- Interact with Sales, Account Management and Billing departments to resolve customer disputes.
- Research and resolve payment discrepancies.
- Research and correct escalated billing discrepancies and misapplied payments.
- Prepare custom account statements.
- Manipulate large amounts of data in Excel utilizing Pivot Tables and V-Lookups.
- Assist with Cash Applications.
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