Data Operations Associate
New
Remote in the continental United States, Alaska, or HawaiiFull-Time
Salary30 - 31 USD per hour
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Job Details
- Languages
- English
- Required Skills
- SQLData AnalysisETLSalesforceMicrosoft ExcelCRMGoogle Sheets
Requirements
- Proficiency in administration and data management of a major CRM platform (e.g., Salesforce NPSP, Raiser’s Edge, Dynamics).
- Experience with data querying languages or tools (e.g., SQL, SOQL, or advanced Excel/Google Sheets functions).
- Experience with data integration or ETL tools (e.g., Mulesoft, Zapier, Informatica).
- Demonstrated successful planning and problem-solving skills.
- Ability to multitask and work effectively under tight timelines.
- Attention to detail and accuracy in all tasks.
- Ability to work and collaborate effectively with diverse teams.
- Spoken and written English proficiency.
Responsibilities
- Manage and execute data syncs and ETL processes between the CRM and third-party revenue channels.
- Develop, maintain, and execute reports and data extracts for finance, development, and marketing teams.
- Serve as the primary point of contact for data requests from the advancement team and channel leaders.
- Provide technical troubleshooting for data integrity issues, system errors, and integration failures.
- Handle duplicate record merges and regular database updates.
- Configure batch data imports into Salesforce when direct integration is unavailable.
- Administer donor-facing technology and CRM settings in partnership with technology teams.
- Maintain documentation of all data flows, system integrations, and data quality standards.
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