Data Operations Associate

New
Remote in the continental United States, Alaska, or HawaiiFull-Time
Salary30 - 31 USD per hour
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Job Details

Languages
English
Required Skills
SQLData AnalysisETLSalesforceMicrosoft ExcelCRMGoogle Sheets

Requirements

  • Proficiency in administration and data management of a major CRM platform (e.g., Salesforce NPSP, Raiser’s Edge, Dynamics).
  • Experience with data querying languages or tools (e.g., SQL, SOQL, or advanced Excel/Google Sheets functions).
  • Experience with data integration or ETL tools (e.g., Mulesoft, Zapier, Informatica).
  • Demonstrated successful planning and problem-solving skills.
  • Ability to multitask and work effectively under tight timelines.
  • Attention to detail and accuracy in all tasks.
  • Ability to work and collaborate effectively with diverse teams.
  • Spoken and written English proficiency.

Responsibilities

  • Manage and execute data syncs and ETL processes between the CRM and third-party revenue channels.
  • Develop, maintain, and execute reports and data extracts for finance, development, and marketing teams.
  • Serve as the primary point of contact for data requests from the advancement team and channel leaders.
  • Provide technical troubleshooting for data integrity issues, system errors, and integration failures.
  • Handle duplicate record merges and regular database updates.
  • Configure batch data imports into Salesforce when direct integration is unavailable.
  • Administer donor-facing technology and CRM settings in partnership with technology teams.
  • Maintain documentation of all data flows, system integrations, and data quality standards.
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30 - 31 USD per hour
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