Senior Analyst - Contacts Management

New
Working remotely in IndiaFull-TimeSenior
Salary not disclosed
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Job Details

Experience
4–8 years
Required Skills
Data AnalysisMicrosoft Excel

Requirements

  • MBA/PGDM in Marketing.
  • 4+ years of advanced hands-on experience in Marketo, including engagement programs, lead scoring, and CRM integration.
  • 3+ years experience in Salesforce CRM (Lightning) for lead/contact management, reporting, dashboards, and campaign setup.
  • Strong understanding of marketing automation workflows and CRM data alignment.
  • Excellent skills in Microsoft Excel (pivot tables, lookups, conditional formulas).
  • Strong analytical mindset and familiarity with B2B marketing and sales funnel processes.
  • Excellent communication and stakeholder management skills.
  • Strong organizational abilities and attention to detail.
  • Ability to manage multiple priorities and meet deadlines.
  • Problem-solving mindset with curiosity and continuous improvement attitude.
  • Self-motivated, proactive, and adaptable to global team collaboration.

Responsibilities

  • Set up and manage Marketo engagement programs and nurture streams.
  • Execute A/B testing to improve campaign effectiveness and engagement metrics.
  • Leverage Munchkin V2 tracking to retain anonymous engagement data and enhance lead scoring accuracy.
  • Set up, refine, and manage lead scoring models using merged activity datasets for targeted campaigns.
  • Build automated Marketo programs to re-engage inactive leads and conduct churn analysis using behavioural data.
  • Manage campaign builds, list uploads, database hygiene, and CRM integrations within Marketo.
  • Ensure accurate and timely lead routing and assignment logic in Salesforce.
  • Maintain Salesforce data quality through deduplication, data standardization, and enrichment.
  • Conduct secondary research to verify and enhance database records with contact and firmographic details.
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