Pessoa Consultora de Implantação

New
Remote working model within BrazilFull-TimeMiddle
Salary not disclosed
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Job Details

Languages
Intermediate English proficiency
Experience
Minimum of 3 years of experience
Required Skills
Project ManagementSQLOracleMicrosoft OfficeTechnical support

Requirements

  • Degree in Biomedical Sciences, Radiology, Computer Science, or related fields.
  • Minimum of 3 years of experience working with complex software environments, preferably in healthcare.
  • Knowledge of hospital or clinical workflows and healthcare operational processes.
  • Familiarity with databases such as Oracle (differential).
  • Knowledge of SQL and IT systems integration (differential).
  • Experience working in ITIL-based environments and structured support processes.
  • Exposure to agile methodologies (differential).
  • Proficiency in Microsoft Office tools.
  • Strong teamwork and collaboration skills in multidisciplinary environments.
  • Intermediate English proficiency, with advanced or fluent level considered a strong advantage.
  • Strong communication skills and ability to interact with both technical and non-technical stakeholders.
  • Ability to work in a structured, process-driven environment with high attention to detail.

Responsibilities

  • Support healthcare professionals and administrative staff in the use and adoption of clinical software systems.
  • Participate in the installation, configuration, and deployment of healthcare applications at client sites or remotely.
  • Collaborate with project managers, product teams, and development teams to ensure successful implementations.
  • Configure systems according to client requirements and validate functional specifications.
  • Perform functional testing and ensure system stability and correct behavior after deployment.
  • Provide training sessions to clinical and administrative users to ensure effective system adoption.
  • Monitor system performance and assist in troubleshooting and incident resolution (Level I and II support).
  • Participate in help desk activities, including on-call support when required.
  • Document implementation activities, configurations, and technical procedures.
  • Manage integration of existing applications within hospital and clinical environments.
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