Pessoa Consultora de Implantação
New
Remote working model within BrazilFull-TimeMiddle
Salary not disclosed
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Job Details
- Languages
- Intermediate English proficiency
- Experience
- Minimum of 3 years of experience
- Required Skills
- Project ManagementSQLOracleMicrosoft OfficeTechnical support
Requirements
- Degree in Biomedical Sciences, Radiology, Computer Science, or related fields.
- Minimum of 3 years of experience working with complex software environments, preferably in healthcare.
- Knowledge of hospital or clinical workflows and healthcare operational processes.
- Familiarity with databases such as Oracle (differential).
- Knowledge of SQL and IT systems integration (differential).
- Experience working in ITIL-based environments and structured support processes.
- Exposure to agile methodologies (differential).
- Proficiency in Microsoft Office tools.
- Strong teamwork and collaboration skills in multidisciplinary environments.
- Intermediate English proficiency, with advanced or fluent level considered a strong advantage.
- Strong communication skills and ability to interact with both technical and non-technical stakeholders.
- Ability to work in a structured, process-driven environment with high attention to detail.
Responsibilities
- Support healthcare professionals and administrative staff in the use and adoption of clinical software systems.
- Participate in the installation, configuration, and deployment of healthcare applications at client sites or remotely.
- Collaborate with project managers, product teams, and development teams to ensure successful implementations.
- Configure systems according to client requirements and validate functional specifications.
- Perform functional testing and ensure system stability and correct behavior after deployment.
- Provide training sessions to clinical and administrative users to ensure effective system adoption.
- Monitor system performance and assist in troubleshooting and incident resolution (Level I and II support).
- Participate in help desk activities, including on-call support when required.
- Document implementation activities, configurations, and technical procedures.
- Manage integration of existing applications within hospital and clinical environments.
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