Bilingual (FR/EN) Customer Service Support
New
CanadaFull-TimeMiddle
Salary$20.00/hour
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Job Details
- Languages
- French and English
- Required Skills
- Microsoft ExcelCustomer serviceMicrosoft Office SuitePowerPoint
Requirements
- Fully bilingual in French and English (spoken and written).
- Excellent verbal and written communication skills in both French and English.
- Strong organizational and time management skills with the ability to prioritize multiple tasks.
- Exceptional attention to detail and commitment to accuracy.
- Professional customer service and interpersonal skills.
- Proficiency with Microsoft Office Suite (Outlook, Excel, PowerPoint, Word).
- Comfortable using email as a primary communication tool.
- Ability to work independently while collaborating effectively within a team.
- Strong problem-solving skills and the ability to adapt in a fast-paced environment.
- Reliable, hard-wired internet service.
- Quiet, distraction-free place to work.
Responsibilities
- Coordinate and support healthcare education programs from planning through completion.
- Schedule educational events, meetings, and program activities.
- Provide administrative support to healthcare professionals, speakers, and field sales representatives.
- Prepare and manage contracts, documentation, program materials, and related correspondence.
- Process billing activities and maintain accurate program records.
- Monitor program timelines and ensure deliverables are completed on schedule.
- Communicate professionally with internal and external stakeholders in both English and French.
- Maintain confidentiality while handling sensitive information and documentation.
- Utilize Microsoft Office applications to prepare reports, presentations, spreadsheets, and communications.
- Manage email correspondence and respond to inquiries in a timely and professional manner.
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