French Bilingual Roadside Assistance

Residing in Ontario, Canada, 10:00 AM – 3:30 PM (Arizona time)Part-TimeEntry
Salary23.8 CAD per hour
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Job Details

Languages
Fluent in English and French
Required Skills
Customer serviceCritical thinkingActive listeningData entry

Requirements

  • Fluent in both English and French.
  • Intermediate keyboarding and computer skills, including the ability to type while talking.
  • Critical thinking and problem-solving abilities.
  • Empathetic, compassionate, and solution-oriented communication style.
  • Ability to navigate and use multiple computer programs simultaneously.
  • General knowledge of U.S. and Canada geography and mapping applications.
  • Comfortable with eLearning and remote leadership management.
  • Must be available to work weekends and holidays.
  • Must have a private, quiet home office setup.
  • Must possess a personal home computer meeting specified hardware requirements, including Windows 11 and dual monitors.

Responsibilities

  • Handle incoming and outbound customer calls regarding roadside assistance needs.
  • Coordinate with service providers and other personnel to support customer needs.
  • Manage all files with professionalism, calm, and care.
  • Follow established methods and procedures to ensure customer safety.
  • Meet quality-related metrics and performance goals.
  • Participate in self-motivated eLearning and continued education.
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23.8 CAD per hour
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