French Bilingual Roadside Assistance
Residing in Ontario, Canada, 10:00 AM – 3:30 PM (Arizona time)Part-TimeEntry
Salary23.8 CAD per hour
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Job Details
- Languages
- Fluent in English and French
- Required Skills
- Customer serviceCritical thinkingActive listeningData entry
Requirements
- Fluent in both English and French.
- Intermediate keyboarding and computer skills, including the ability to type while talking.
- Critical thinking and problem-solving abilities.
- Empathetic, compassionate, and solution-oriented communication style.
- Ability to navigate and use multiple computer programs simultaneously.
- General knowledge of U.S. and Canada geography and mapping applications.
- Comfortable with eLearning and remote leadership management.
- Must be available to work weekends and holidays.
- Must have a private, quiet home office setup.
- Must possess a personal home computer meeting specified hardware requirements, including Windows 11 and dual monitors.
Responsibilities
- Handle incoming and outbound customer calls regarding roadside assistance needs.
- Coordinate with service providers and other personnel to support customer needs.
- Manage all files with professionalism, calm, and care.
- Follow established methods and procedures to ensure customer safety.
- Meet quality-related metrics and performance goals.
- Participate in self-motivated eLearning and continued education.
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