Senior Community & Social Media Manager
New
T
TheyDoB2B SaaS
Location: European Economic AreaContractSenior
Salary not disclosed
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Job Details
- Experience
- 5+ years
Requirements
- 5+ years of experience in social media, community, or customer marketing in a B2B environment.
- Demonstrable experience owning social strategy at a B2B SaaS company, ideally targeting enterprise customers.
- Strong, versatile writing ability for diverse formats such as LinkedIn posts, newsletters, and thought leadership briefs.
- Experience building and nurturing community programs, ideally in an enterprise SaaS context.
- Strategic thinker capable of setting a vision and executing in detail without a pre-existing playbook.
- Proficiency using AI tools to enhance workflows in research, drafting, and community insight gathering.
- Ability to collaborate effectively across Marketing, Product, and Sales departments.
- Curiosity about Journey Management, CX, and enterprise AI domains.
Responsibilities
- Own TheyDo's social strategy end-to-end, including channel selection, voice, and content cadence to generate inbound interest.
- Design and run a community program for Tier 1 customer champions to validate engagement formats.
- Map the CX and Journey Management landscape to build authentic relationships with influencers and thought leaders.
- Write and manage a high-value newsletter surfacing insights from customers, product, and the community.
- Collaborate with internal teams including Marketing, Sales, CS, and Product to amplify cross-functional work.
- Create and iterate on social content formats like video, carousels, and written posts based on performance feedback.
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