Inbound/Outbound Sales Representative

New

Based in the United StatesFull-TimeMiddle

SalaryCompetitive base salary plus uncapped commission structure.

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Job Details

Experience: 1–2 years
Required Skills: Customer serviceMicrosoft OfficeNegotiationGoogle WorkspaceSlack

1–2 years of experience in sales, telemarketing, call center, inbound/outbound sales, or similar customer-facing roles.
Strong verbal and written communication skills with the ability to engage and persuade customers effectively.
Proven ability to meet sales targets and perform in a KPI-driven environment.
Comfortable handling high-volume calls and multitasking in a fast-paced setting.
Strong negotiation, closing, and relationship-building skills.
Self-motivated, disciplined, and able to work independently in a remote environment.
Proficiency with basic digital tools such as Google Workspace, Microsoft Office, Teams, or Slack.
Must have a quiet home office setup with no background noise.
Must have a wired Ethernet internet connection with a minimum of 50 Mbps upload and download speeds (Wi-Fi not accepted).

Handle inbound and outbound calls with potential customers, maintaining a professional, consultative, and customer-focused approach.
Identify customer needs and recommend appropriate products or services to drive conversions and upselling opportunities.
Consistently meet or exceed daily, weekly, and monthly sales targets, KPIs, and quality assurance benchmarks.
Provide post-sale support and ensure a positive customer experience throughout the engagement process.
Follow structured scripts and sales processes while adapting communication style to individual customer needs.
Maintain accurate records of customer interactions and sales activities using internal systems and tools.
Collaborate with internal teams to improve processes, performance, and customer engagement strategies.

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