Lead ServiceNow Developer

New
Fully Remote (EST hours), EST hoursFull-TimeLead
Salary not disclosed
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Job Details

Experience
9+ years
Required Skills
AWSAgileJavascriptCI/CDRESTful APIsServiceNow

Requirements

  • Active DHS Public Trust clearance or higher.
  • 9+ years of hands-on experience with ServiceNow platform development and administration.
  • ServiceNow Certified System Administrator (CSA).
  • Advanced knowledge of ServiceNow App Engine and Service Portal development.
  • Expertise in integrating ServiceNow with external systems using REST, SOAP, and third-party APIs.
  • Proven experience leading development teams in Agile environments.
  • Familiarity with tools like Jira or Azure DevOps.
  • Experience with CI/CD pipelines and DevOps practices.
  • Experience working with Amazon Web Services (AWS).
  • Strong proficiency in JavaScript, GlideScript, and Flow Designer.
  • Excellent communication and stakeholder management skills.

Responsibilities

  • Lead the design, configuration, development, and deployment of ServiceNow applications.
  • Develop, customize, and enhance ServiceNow modules including ITSM, ITOM, HRSD, App Engine, and Service Portal.
  • Manage complex workflows, business rules, UI policies, ACLs, and automation scripts.
  • Develop custom widgets and UI components using AngularJS, HTML, CSS, and JavaScript.
  • Lead integration efforts with external systems using REST APIs, SOAP APIs, and Integration Hub.
  • Ensure platform security, compliance, and RBAC implementation.
  • Mentor and lead a team of ServiceNow developers.
  • Collaborate with stakeholders to translate requirements into scalable solutions.
  • Troubleshoot platform issues and conduct root cause analysis.
  • Work within an Agile framework to support sprint planning and backlog grooming.
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