Director of IT
New
United StatesFull-TimeDirector
Salary$200,000 - $270,000 a year
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Job Details
- Experience
- 10+ years of progressive IT experience, 5+ years of experience leading and building IT teams
- Required Skills
- SaaSBudget management
Requirements
- 10+ years of progressive IT experience
- Expertise in macOS endpoint management
- Experience in SaaS and identity platform administration
- Systems engineering proficiency
- 5+ years of experience leading and building IT teams
- Hands-on technical leadership experience
- Experience with automation and internal tooling
- Experience with identity architecture design
- Demonstrated success scaling IT Engineering and Operations within a fast-paced technology company
Responsibilities
- Recruit, mentor, and lead a high-performing team of IT Engineers, Automation Engineers, Business Intelligence Developers, and Web Developers
- Develop and execute an IT roadmap aligned with company growth and financial goals
- Oversee IT support operations to ensure timely issue resolution and a high standard of service
- Establish and track KPIs across IT disciplines to drive improvements in uptime, ticket resolution, employee satisfaction, and infrastructure performance
- Manage the annual IT budget with a focus on efficiency and return on investment
- Own vendor relationships, including contract negotiations, service level agreements, and security requirements
- Partner cross-functionally with Security, Legal, People, and Finance to meet compliance, privacy, and regulatory requirements
- Act as an escalation point and executive sponsor for major incidents, infrastructure migrations, and large-scale IT initiatives
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