Pessoa Consultora de Pré-Vendas (ServiceNow) - Sênior
New
BrazilFull-TimeSenior
Salary not disclosed
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Job Details
- Languages
- Advanced English is required; Spanish is considered a plus.
- Required Skills
- ServiceNow
Requirements
- Solid experience in pre-sales, solution architecture, or consulting roles with a strong focus on the ServiceNow platform.
- Deep understanding of ServiceNow architecture and best practices, including enterprise-scale solution design.
- ServiceNow CTA certification (required).
- Additional certifications such as CIS, CSA, or CMA are highly valued.
- Strong ability to map business processes, analyze requirements, and translate them into detailed technical and functional documentation.
- Excellent communication and stakeholder management skills, with the ability to influence senior decision-makers in a consultative manner.
- Advanced English proficiency.
- Background in Information Technology or related fields (Computer Science, Information Systems, Software Engineering, etc.).
- Strong analytical thinking and problem-solving ability in complex environments.
Responsibilities
- Engage with clients in pre-sales cycles to understand business needs and translate them into robust ServiceNow-based solutions aligned with technical standards and value expectations.
- Design and validate solution architectures, ensuring scalability, maintainability, and alignment with post-delivery operational requirements.
- Lead technical discovery sessions, assessments, and strategic meetings with stakeholders, influencing decision-making and guiding solution direction.
- Identify risks, dependencies, and architectural gaps, proposing mitigation plans and improvements throughout the sales and solution design process.
- Collaborate closely with project managers, technical leads, and delivery teams to ensure seamless transition from pre-sales to implementation.
- Contribute to opportunity qualification and expansion by identifying new business needs and supporting commercial growth initiatives.
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