Senior Luxury Travel Advisor

MarchayLuxury Travel

New York, New York, United States, Eastern Time business hoursFull-TimeSenior

Salary not disclosed

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Job Details

Minimum of 5 years of experience in luxury travel advisory.
Deep knowledge of luxury travel products, services, and suppliers globally.
Exceptional client relationship management skills and experience managing relationships in a personalized service environment.
Proficiency with CRM systems, booking platforms, and travel technology tools.
Experience handling ultra-high-net-worth travelers, VIP family travel, and bespoke multi-stop international itineraries.
Availability during Eastern Time business hours.
Availability for 9 weekend watches per year.
1-2 years of leadership experience preferred.
Experience with Sabre GDS, Salesforce CRM, or similar travel-industry tools is a plus.

Lead and manage a team of Luxury Travel Advisors, fostering collaboration and excellence in client service.
Maintain close relationships with high-net-worth members to understand their travel preferences and deliver personalized travel solutions.
Oversee and contribute to the development of highly detailed, customized travel itineraries involving luxury accommodations, private villas, premium air travel, and exclusive experiences.
Coordinate with global suppliers including hotels, destination management companies (DMCs), villa agencies, and local concierges to ensure flawless trip execution.
Drive continuous improvement initiatives to enhance member experience and operational efficiency.
Provide mentorship, training, and guidance to team members to develop their skills and industry knowledge.
Stay up-to-date with emerging luxury travel trends, new destinations, and industry advancements.
Manage multiple complex trips simultaneously with meticulous attention to detail.

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