Remote Call Center Agent
New
Ability to work remotelyFull-TimeEntry
Salary$19.00 - 21.00
Apply NowOpens the employer's application page
Job Details
- Experience
- 2+ years
- Required Skills
- Customer support
Requirements
- 2+ years of experience working in a call center environment
- Ability to multitask and manage multiple competing priorities
- Passionate about helping others
- Must obtain a P&C (Property & Casualty) insurance license within 60 days of starting
Responsibilities
- Respond to inbound calls from existing customers
- Process service requests such as adding/removing vehicles and drivers, adding lienholder information, and sending policy documents
- Help customers with questions regarding existing insurance policies, coverages, or benefits
- Make changes to existing policies as requested by customers
- Retain Jerry policyholders by actively finding solutions for customers at risk of cancellation
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