Client Support & Booking Assistant
New
RemoteFull-TimeEntry
Salary45,000 - 65,000 USD per year
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Job Details
- Required Skills
- Customer support
Requirements
- Strong customer service skills
- Effective communication skills
- Organizational skills
- Detail-oriented mindset
- Comfortable using online tools
- Ability to work independently and manage own schedule
- Professional and dependable conduct
- Proactive approach
Responsibilities
- Assist clients with organizing booking details, dates, preferences, and service selections
- Provide customer support through email, phone, and messaging in a professional manner
- Help gather and maintain information needed for reservations and itinerary support
- Coordinate booking details and follow up with clients as needed
- Maintain accurate notes, client profiles, and documentation within our systems
- Respond promptly to client questions and provide helpful guidance
- Stay informed about available destinations, suppliers, and experience options
- Support administrative tasks related to planning and booking services
- Work collaboratively with the team to ensure a smooth and positive client experience
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