Senior Account Manager, Web
New
8
829 StudiosDigital Marketing
You have the option to work at our office in Boston or remotely in one of these states: AZ, CA, CO, CT, FL, ID, IL, KY, ME, MD, MA, MI, MO, NV, NH, NJ, NY, NC, SC, OH, OK, PA, RI, TN, TX, UT, VA.Full-TimeSenior
Salary75,000 - 100,000 USD per year
Apply NowOpens the employer's application page
Job Details
- Experience
- At least six years of experience in a full-service digital agency
- Required Skills
- Project ManagementDrupalShopifyAccount ManagementRisk ManagementDigital MarketingWordPressBudget management
Requirements
- At least six years of experience in a full-service digital agency with senior-level client ownership.
- Proven experience managing complex website builds and ongoing support engagements.
- Working knowledge of Wordpress, Drupal, and Shopify ecosystems.
- Strong understanding of website strategy, design, and development workflows.
- Excellent executive-level written, verbal, and presentation communication skills.
- Demonstrated ability to manage ambiguity, competing priorities, and high-risk decisions.
- Experience partnering closely with PMs, strategists, designers, and developers.
- Comfortable discussing budgets, scope, tradeoffs, and constraints with confidence and empathy.
- Familiarity with integrated digital marketing disciplines.
- Experience using project management software and financial tracking tools.
Responsibilities
- Own senior-level client relationships for complex website builds and ongoing support accounts.
- Develop a deep understanding of each client’s business goals, organizational dynamics, constraints, and success metrics.
- Act as a trusted advisor, guiding clients through decisions related to scope, budget, timeline, platform capabilities, and technical feasibility.
- Lead strategic conversations related to website roadmaps, enhancements, and long-term platform evolution.
- Proactively identify and communicate risks related to scope, budget, and timelines with recommended mitigation strategies.
- Partner with project managers to ensure delivery aligns with client expectations and contractual commitments.
- Manage project budgets and identify account expansion opportunities in alignment with client goals.
View Full Description & ApplyYou'll be redirected to the employer's site
