Call Center Representative / Outbound Appointment Setter
New
B
Bath & Cabinet ExpertsHome Improvement
Indiana, United States. Ohio, United States. Kentucky, United States. Illinois, United States. Texas, United States. New Mexico, United States, Eastern Standard TimeFull-TimeEntry
SalaryCompetitive pay and several bonus opportunities
Apply NowOpens the employer's application page
Job Details
- Experience
- 1+ year of call center experience
- Required Skills
- Customer service
Requirements
- Must have previous home improvement experience in a call center setting.
- 1+ year of call center experience required.
- High School diploma or equivalent required.
- Must be available to work during Eastern Standard Time hours.
- Weekend availability required.
- Ability to work independently in a fast-paced environment.
- Excellent phone and communication skills.
- Energetic and positive attitude.
- Task oriented and driven to meet and exceed goals.
- Prior experience in a multi-product sales environment preferred.
- Experience with Lead Perfection CRM a plus.
Responsibilities
- Engage with prospective clients with the goal of setting appointments for the sales team.
- Communicate the value of company products and services to educate prospective clients.
- Handle a high volume of inbound/outbound calls to meet appointment conversion goals.
- Follow the designated sales process for appointment setting including confirming full and accurate client information.
- Ensure all activity and information is accurately logged in CRM.
- Provide a high level of customer service to ensure a positive client experience.
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