Italian Speaking Customer Support Representative
New
M
Mercier Consultancy GroupCustomer Support
Italy. Bulgaria. Greece. Cyprus. Spain. PortugalFull-Time
Salary not disclosed
Apply NowOpens the employer's application page
Job Details
- Languages
- Italian
- Required Skills
- Customer serviceCustomer support
Requirements
- Fluency in Italian (spoken and written)
- Experience in customer support or a related field (preferred)
- Strong communication skills
- Customer-oriented mindset
- Ability to work efficiently in a dynamic and fast-paced environment
- Familiarity with customer support software and tools
- Positive attitude
- Problem-solving skills
- Eagerness to learn
- Attention to detail
- Good organizational skills
Responsibilities
- Provide excellent customer service to Italian-speaking clients through phone, email, and chat support.
- Handle inquiries regarding products, services, and account information professionally and effectively.
- Resolve customer issues promptly and escalate complex problems when necessary.
- Maintain detailed and accurate records of customer interactions.
- Collaborate with teams across departments to ensure consistent customer experience.
- Stay updated on product knowledge and company policies to assist customers effectively.
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