Global Security Operations Center Manager
New
USFull-TimeManager
SalaryCompetitive salary based on experience and location
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Job Details
- Experience
- 5+ years
- Required Skills
- C++Risk Management
Requirements
- Bachelor’s degree in Security Management, Risk Management, Operations, or related field
- Minimum 5+ years of experience in security operations, GSOC, risk, or command center environments
- Experience in large, matrixed global organizations with distributed teams
- Background in law enforcement, emergency management, defense, or public safety (preferred)
- Strong knowledge of incident management, threat intelligence, and global security monitoring
- Experience applying Lean, Six Sigma, or other process improvement methodologies
- Proven leadership experience managing teams and driving operational change
- Strong analytical, problem-solving, and communication skills under pressure
- Certifications such as CPP, PCI, APP, or PSP are a plus
Responsibilities
- Lead the transformation and optimization of global GSOC operations into a high-performing, metrics-driven function
- Develop and implement operational excellence roadmaps aligned with enterprise risk and resilience strategies
- Define, standardize, and enforce global SOPs, KPIs, and process control frameworks
- Oversee 24/7 global monitoring, incident detection, triage, escalation, and response coordination
- Manage third-party vendors and MSSP relationships to ensure service quality and operational alignment
- Integrate physical and cyber threat intelligence systems to strengthen situational awareness
- Drive continuous improvement initiatives using Lean, Six Sigma, and root cause analysis methodologies
- Lead operational reviews (daily/weekly/monthly) and performance reporting across GSOC functions
- Build and develop a high-performing GSOC team while driving a culture of innovation and accountability
- Partner with cross-functional leaders to support technology roadmaps and security transformation initiatives
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