Customer Service Specialist
New
United StatesFull-TimeEntry
Salary not disclosed
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Job Details
- Languages
- English, Spanish
- Required Skills
- Customer service
Requirements
- Must speak English and Spanish fluently
- Ability to remain in a stationary position for prolonged periods
- High-speed DSL or cable connection (min 10 MB download / 2 MB upload)
- Dedicated, lockable, distraction-free home office space
- Personal desktop computer (Windows 10+, 8GB RAM, Core i3 or better)
- 19-inch minimum flat panel monitor
- Webcam for training and compliance
- Wired network connection
- USB headset with noise and echo cancellation
- Modern mobile phone (iOS 17+ or Android 12+) for multi-factor authentication
Responsibilities
- Provide excellent customer service to patients
- Schedule healthcare appointments
- Communicate effectively with customers via phone, email, and live chat
- Perform repetitive tasks with high attention to detail
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