Inside Sales Consultant

New

IndiaFull-TimeMiddle

Salary₹6–15 LPA

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Job Details

2–6 years of experience in consultative sales, advisory roles, customer engagement, counseling, or relationship management
Strong ability to influence decisions through education and trust-building rather than aggressive selling
Excellent verbal and written communication skills in English and at least one Indian language
Strong listening skills, empathy, problem-solving ability, and relationship-building mindset
Ability to simplify complex financial, legal, or technical topics into relatable explanations
Experience using CRM tools, virtual meeting platforms, and productivity software
Customer-first mindset with high integrity, professionalism, and emotional intelligence
Strong organizational and multitasking skills to manage multiple client conversations effectively
Self-driven, detail-oriented, and motivated to achieve targets while ensuring excellent customer experience

Conduct one-on-one consultations via phone or video calls to understand client needs, goals, and concerns
Educate customers by simplifying complex information into clear, actionable insights
Recommend suitable solutions based on individual requirements and personalize the advisory approach
Build and maintain trust through consistent follow-ups and responsive communication across channels
Handle customer queries via calls, emails, and messaging platforms while ensuring a seamless experience
Maintain accurate records of client interactions, pipeline stages, and feedback in CRM systems
Collaborate with internal teams to ensure smooth handovers and end-to-end service delivery
Share customer insights to help improve products, processes, and overall customer experience
Stay updated on industry trends, offerings, and regulations to provide accurate guidance
Manage and nurture a structured sales pipeline while maintaining high service standards

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