Enrollment Counselor - Global Online Enrollment
New
United StatesFull-TimeMiddle
SalaryAt least 22.28 USD per hour
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Job Details
- Experience
- 2+ years of experience in admissions, sales, customer service, business development, or a related field
- Required Skills
- Microsoft OfficeTime ManagementCRM
Requirements
- 2+ years of experience in admissions, sales, customer service, business development, or a related field.
- Bachelor’s degree preferred.
- Strong verbal and written communication skills with the ability to build trust quickly over the phone.
- Experience in inside sales, tele-sales, or high-volume customer engagement environments is highly preferred.
- Proven ability to meet performance targets and work in a goal-driven environment.
- Strong organizational and time management skills with the ability to handle multiple priorities.
- Proficiency with Microsoft Office tools (Outlook, Word, Excel, PowerPoint) and CRM or admissions systems preferred.
- Comfortable working independently in a remote, structured call-center style environment.
- Availability to work scheduled hours, including occasional weekends on rotation.
Responsibilities
- Engage with prospective students through inbound and outbound calls, emails, and CRM-based communication to guide them through the enrollment process.
- Provide consultative counseling to help applicants understand programs, requirements, and educational pathways.
- Meet and exceed monthly enrollment targets through structured follow-up, persuasion, and relationship-building techniques.
- Maintain accurate records of student interactions, activities, and progress within CRM systems.
- Collaborate with team members and leadership to ensure alignment on enrollment goals and processes.
- Clearly communicate program value and align offerings with students’ academic and career goals.
- Support continuous improvement of enrollment strategies by sharing insights from student interactions.
- Participate in a structured, team-based environment while also managing individual performance goals.
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