Remote Patient Care Specialist (Russian)
New
United States, 9:00 AM to 5:00 PM ESTFull-Time
Salary not disclosed
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Job Details
- Languages
- English, Russian
- Required Skills
- Customer serviceData entry
Requirements
- Proficiency in English (verbal and written).
- Proficiency in Russian (verbal and written).
- Availability to work 9:00 AM to 5:00 PM EST.
- Previous experience in customer service.
- Ability to work independently and meet deadlines.
- Must be organized and have the ability to multitask.
- Reliable computer running Windows 10 or newer.
- Two monitors and stable high-speed internet.
Responsibilities
- Handle customer inquiries and provide accurate information via phone calls and email.
- Make outbound calls to schedule appointments and follow up with patients.
- Enroll members in health plans and assist with plan details.
- Perform administrative tasks related to customer service.
- Maintain accurate and detailed records of customer interactions.
- Schedule and reschedule medical appointments as requested by patients.
- Provide information on test results and expected turnaround times.
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