Staff Product Designer, Core Treatments
New
United StatesFull-TimeStaff
SalaryCompetitive salary and equity compensation
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Job Details
- Experience
- 8+ years
- Required Skills
- Artificial IntelligenceFigmaProduct designPrototyping
Requirements
- 8+ years of product design experience building consumer-facing digital products, with ownership of complex, end-to-end user journeys.
- Strong systems thinking combined with exceptional visual and interaction design craft, with the ability to move fluidly between strategy and detailed execution.
- Deep UX expertise in high-trust or sensitive domains such as healthcare, finance, identity, or other emotionally charged user contexts.
- Proven ability to design for users experiencing uncertainty, stress, or stigma, with a strong emphasis on clarity, empathy, and reassurance.
- Practical AI fluency, with hands-on use of AI tools in daily workflows for prototyping, ideation, or research synthesis, along with informed opinions on their strengths and limitations.
- Excellent communication and storytelling skills, with the ability to clearly articulate and defend complex design decisions to cross-functional stakeholders.
- Advanced proficiency in Figma and modern design workflows, with a focus on speed, structure, and scalability.
- Comfortable operating in ambiguity, with a strong bias toward action and iterative learning rather than waiting for fully defined requirements.
Responsibilities
- Own the full lifecycle design of core treatment experiences, from patient intake through ongoing care, ensuring each journey is clear, reassuring, and behaviorally effective.
- Lead large, ambiguous, and high-impact product initiatives independently, defining problem spaces, shaping direction, and aligning cross-functional teams around a shared vision.
- Translate complex clinical and medical workflows into intuitive, human-centered experiences that build trust and reduce friction in sensitive health contexts.
- Actively incorporate AI into the design workflow, leveraging it for ideation, rapid prototyping, research synthesis, and exploration of interaction patterns.
- Raise the bar for product quality by defining what excellent looks like across key treatment journeys and pushing teams toward higher craft and usability standards.
- Partner closely with Product, Engineering, Clinical, and Research teams to navigate trade-offs and ensure solutions are feasible, safe, and user-centered.
- Contribute to and evolve shared design systems and interaction patterns that improve consistency and scalability across the platform.
- Mentor and influence the broader design organization, helping shape culture, critique standards, and overall product thinking.
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