Recurring Giving Conversion Specialist
New
Within the U.S. and select Canadian Provinces onlyFull-TimeMiddle
Salary60,000 - 65,000 USD per year
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Job Details
- Required Skills
- SQLStakeholder management
Requirements
- Ability to document, communicate, and maintain payment policies and procedures.
- A knack for working with customers, team members, and vendors to ensure top payment experiences.
- Strong written and verbal communication skills across technical and non-technical audiences.
- A thoughtful, patient, and friendly communication style.
- Experience or willingness to teach/educate others through scalable content and documentation.
- An independent self-starter mentality.
- Ability to effectively manage your schedule to optimize productivity.
- Eagerness to learn new skills such as SQL, advanced Excel, and new technologies.
- Ability to actively explore, learn, and responsibly integrate AI tools into daily tasks.
Responsibilities
- Coordinate with internal and external teams to handle payment migration processes.
- Communicate payment migration-related information clearly and concisely across the organization as necessary.
- Oversee data transformation and migration processes, ensuring accuracy, data integrity, and compliance with internal and external requirements.
- Become an expert in migrating data to and within the Bloomerang platform.
- Translate complex technical information and processes into clear and concise documentation tailored to a variety of audiences.
- Establish and develop relationships with external payment processors and internal Bloomerang teams; implement best practices and process optimizations.
- Identify technical and procedural bottlenecks, support escalation management, and drive accountability across stakeholders.
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