Account Manager
New
NetherlandsFull-TimeMiddle
Salary not disclosed
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Job Details
- Languages
- Dutch
- Required Skills
- Project ManagementCitrixSalesforceAccount ManagementCustomer SuccessSaaS
Requirements
- Fluent in Dutch
- Proven track record of working in fast-growing SaaS businesses
- Prior responsibility for a portfolio of more than 200 accounts
- Exceptional interpersonal and communication skills
- Proven ability to conduct seven-figure renewal negotiations
- Experience in Customer Success Manager, Renewals, Sales, or IT manager roles
Responsibilities
- Engage with customers to align customer goals with our solutions
- Work closely with CSMs, Solution Engineers, and Professional Services in pursuit of a superlative customer experience
- Ensure account retention, development, and growth of lifetime customer value across the portfolio
- Drive customer use and adoption of software to ensure maximum license utilization
- Support POD teams to expand and grow customer accounts
- Monitor and report customers' product experiences and provide consultation
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