Senior Implementation Business Analyst

New
Based in United StatesFull-TimeSenior
Salary not disclosed
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Job Details

Experience
5+ years
Required Skills
AgileBusiness AnalysisSCRUMJiraComplianceConfluence

Requirements

  • Bachelor’s degree in Business, Information Systems, Computer Science, or related field (or equivalent practical experience)
  • 5+ years of experience in a client-facing Business Analyst, Implementation Consultant, or similar role in software or information services
  • Strong experience in requirements gathering, process analysis, and solution design within enterprise environments
  • Ability to translate complex technical and business needs into clear documentation, user stories, and specifications
  • Excellent stakeholder management skills, including experience working with senior executives and technical teams
  • Strong analytical thinking, problem-solving ability, and attention to detail
  • Experience with Agile methodologies (Scrum or Kanban) and tools such as Jira and Confluence preferred
  • Familiarity with enterprise software deployments, system integrations, and data workflows
  • Experience in financial services or regulatory/compliance environments is an advantage
  • Strong written, verbal, and presentation skills with the ability to communicate clearly across technical and non-technical audiences

Responsibilities

  • Lead client discovery sessions to gather, analyze, and document detailed system configuration and business requirements
  • Translate requirements into formal Functional and Target Configuration Specifications, ensuring accuracy and client sign-off
  • Configure enterprise compliance software according to agreed specifications, standards, and best practices
  • Support clients through implementation, rollout, training, and early-stage adoption of the platform
  • Facilitate structured feedback sessions to identify issues, refine requirements, and surface enhancement opportunities
  • Identify and escalate delivery risks while partnering with internal teams to ensure timely resolution
  • Collaborate with Product, QA, and Support teams to validate features, manage defect triage, and ensure solution quality
  • Transition clients into long-term support channels following successful implementation
  • Contribute to internal delivery frameworks, templates, and best practices to improve implementation efficiency
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