Data Services Specialist
New
Based in the United StatesFull-TimeMiddle
Salary60,500 - 71,500 USD per year
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Job Details
- Required Skills
- Microsoft Power BISalesforceJiraMicrosoft ExcelMicrosoft Office
Requirements
- Bachelor’s degree required.
- Strong proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook) and general business software tools.
- High level of accuracy in data entry, validation, and documentation.
- Excellent organizational and time management skills with the ability to meet deadlines under pressure.
- Strong verbal and written communication skills with a client-service mindset.
- Ability to maintain confidentiality and uphold strict data integrity and security standards.
- Problem-solving mindset with the ability to investigate and resolve data discrepancies effectively.
- Experience with Salesforce, Jira, Power BI, or Power Query is a plus.
Responsibilities
- Collaborating with brokers and internal data operations teams to establish, troubleshoot, and maintain data feed connections for clients.
- Communicating directly with clients regarding the status, progress, and resolution of data reconciliation projects.
- Managing inbound client requests and onboarding-related queries through Salesforce Service Cloud.
- Preparing, validating, and organizing large datasets to support client reporting and reconciliation needs.
- Identifying and resolving data discrepancies while ensuring timely and accurate corrections.
- Supporting client demonstrations of services and identifying potential opportunities for expanded engagement.
- Contributing to operational improvements, process enhancements, and ad-hoc special projects as needed.
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