Facilities Coordinator
New
USA, 8 AM local time zoneFull-TimeMiddle
Salary51,300 - 85,700 USD per year
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Job Details
- Languages
- English
- Experience
- 1–3 years
- Required Skills
- Data AnalysisMicrosoft ExcelPowerPoint
Requirements
- 1–3 years of experience in facilities work order management.
- Strong customer relationship management skills.
- Proficiency in Microsoft Excel and PowerPoint.
- Excellent verbal and written communication skills in English.
- Ability to work independently in a remote environment.
- Strong organizational and time management skills.
- Analytical mindset for reviewing data.
- High attention to detail and accuracy.
- High School Diploma or GED.
Responsibilities
- Resolve customer concerns promptly to maintain satisfaction.
- Foster long-term engagement through proactive communication.
- Anticipate needs and prevent issues before they escalate.
- Monitor usage and satisfaction metrics.
- Educate customers and providers on ServiceChannel applications.
- Report technical issues to the development team.
- Analyze work orders for cost-saving opportunities.
- Support customer-facing initiatives and special projects.
- Monitor emergency work orders.
- Conduct quarterly business reviews and regular operations meetings.
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