AI Quality Analyst

New
United StatesFull-TimeMiddle
Salary not disclosed
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Job Details

Experience
4+ years of experience in QA, analytics, business process validation, AI evaluation, operations, or similar roles
Required Skills
Data AnalysisQuality AssuranceFinancial analysis

Requirements

  • 4+ years of experience in QA, analytics, business process validation, AI evaluation, operations, or similar roles.
  • Strong writing, analysis, and pattern-recognition skills.
  • Experience evaluating outputs against nuanced criteria rather than only binary correctness.
  • Ability to work with structured rubrics, scenario libraries, and evidence-based reviews.
  • Comfort collaborating across Engineering and business teams.
  • Experience with finance, accounting, FP&A, transaction services, or business process design preferred.
  • Bachelor's degree preferred.

Responsibilities

  • Design and execute structured evaluations for AI-enabled features and workflows.
  • Assess outputs for groundedness, instruction adherence, consistency, usefulness, tone, control compliance, and risk.
  • Identify hallucinations, unsupported assertions, missing logic, and unsafe recommendations.
  • Build and maintain golden datasets, benchmark prompts, comparison sets, and scorecards.
  • Develop rubrics that allow quality to be measured consistently across releases and changes.
  • Compare performance across prompt versions, workflow revisions, tools, and models.
  • Support release decisions with evidence on quality regression or improvement.
  • Work closely with Finance SMEs, product managers, and engineers to determine what acceptable looks like in real business contexts.
  • Help define human-review thresholds and escalation patterns for higher-risk use cases.
  • Analyze reviewer feedback, override patterns, and live quality signals to improve evaluation coverage over time.
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