Care Coordinator
New
S
SnappyCXBehavioral Health
PhilippinesPart-TimeMiddle
Salary not disclosed
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Job Details
- Languages
- English
- Experience
- Minimum 2 years
- Required Skills
- HIPAA
Requirements
- Minimum 2 years of experience in Care Coordination, Patient Services, Medical Scheduling, Insurance Verification, or a related healthcare administrative role
- Previous experience working with Illinois-based healthcare practices and insurance plans
- Excellent verbal and written English communication skills
- Strong understanding of healthcare workflows and patient coordination processes
- HIPAA compliance certificate
- Experience with SimplePractice EHR
Responsibilities
- Answer inbound and outbound patient calls professionally
- Schedule and coordinate patient appointments and follow-up visits
- Verify insurance eligibility and benefits
- Assist with prior authorizations and referral coordination
- Follow up with patients regarding appointments, treatment plans, and outstanding requirements
- Communicate with insurance companies regarding eligibility, coverage, and authorizations
- Maintain accurate patient records and documentation within the EMR
- Coordinate communication between providers, patients, and external healthcare partners
- Ensure HIPAA compliance and patient confidentiality at all times
- Deliver exceptional customer service and support patient retention
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