MS Dynamics CRM Functional Consultant
New
Fully remote work arrangement across IndiaFull-TimeSenior
Salary1,200,000 - 1,400,000 INR per year
Apply NowOpens the employer's application page
Job Details
- Experience
- 8+ years
- Required Skills
- Business AnalysisStakeholder managementPowerPoint
Requirements
- 8+ years of experience in Microsoft Dynamics CRM / Dynamics 365 functional consulting or similar roles
- Strong expertise in CRM business process analysis, requirements gathering, and solution design
- Hands-on experience with Microsoft Dynamics 365 CRM (including configuration and functional implementation)
- Ability to conduct client workshops, deliver presentations, and manage stakeholder expectations
- Strong understanding of enterprise business processes and CRM transformation projects
- Excellent communication and documentation skills, including PowerPoint and Visio workflows
- Ability to work independently and collaboratively in remote, client-facing environments
- Strong analytical thinking with the ability to design scalable and efficient CRM solutions
- Experience supporting pre-sales activities and proposal development
Responsibilities
- Facilitate requirements-gathering workshops and conduct detailed business process analysis with clients
- Translate business needs into functional specifications, solution designs, and implementation roadmaps
- Provide expert guidance on Microsoft Dynamics 365 CRM capabilities, features, and best-fit solutions
- Lead configuration and functional implementation activities across CRM components and integrations
- Develop proof-of-concept demonstrations and support proposal and statement of work (SOW) creation with effort estimation
- Build strong client relationships by understanding business processes and delivering tailored CRM solutions
- Prepare documentation including workflows, functional specifications, training materials, and presentations
- Support pre-sales activities by contributing to solution design, demos, and client presentations
View Full Description & ApplyYou'll be redirected to the employer's site