Program Manager, Fulfillment Operations
New
Based in the United StatesFull-TimeMiddle
Salary not disclosed
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Job Details
- Experience
- 3+ years
- Required Skills
- Project ManagementBudgeting
Requirements
- 3+ years of program or project management experience in supply chain, fulfillment operations, warehousing, logistics, or distribution environments.
- Experience managing large-scale capital projects ($5M+) including vendor contracts, procurement, and cross-functional execution.
- Strong ability to lead complex initiatives involving multiple stakeholders across Operations, IT, Finance, and external partners.
- Bachelor’s degree in Supply Chain, Logistics, Engineering, Business, or a related field.
- Strong analytical and organizational skills with the ability to manage competing priorities in a fast-paced environment.
- Experience with fulfillment center operations, warehouse systems, or automation projects is highly preferred.
- Familiarity with project management methodologies (PMP, Agile, or equivalent) is a plus.
Responsibilities
- Lead end-to-end program management for fulfillment center buildouts, relocations, and greenfield launches from planning through go-live execution.
- Own coordination and delivery of automation deployments, including goods-to-person systems, conveyor/sortation, and WMS integrations with internal and external partners.
- Define project scope, timelines, milestones, budgets, and success metrics while ensuring accountability across all workstreams.
- Partner with Operations, IT, Finance, HR, Supply Chain, and Real Estate teams to align objectives and ensure seamless execution of complex initiatives.
- Manage vendor relationships across construction, automation, and equipment providers, ensuring delivery against contractual commitments and performance expectations.
- Develop and maintain financial and operational models supporting facility design decisions, including labor planning, capacity, and volume forecasting.
- Identify risks proactively, escalate issues with clear mitigation options, and conduct post-launch performance reviews to inform continuous improvement.
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