Virtual Administrative Assistant

New
United StatesPart-TimeEntry
Salary20 - 25 USD per hour
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Job Details

Experience
1 year
Required Skills
Customer serviceData entry

Requirements

  • Customer service: 1 year (Required)
  • Administrative experience: 1 year (Required)
  • Organizational skills: 1 year (Required)
  • Typing: 1 year (Required)
  • HIPAA: 1 year (Required)

Responsibilities

  • Scheduling new appointments for counseling sessions, group therapy, and assessments.
  • Responding to inquiries for services via email, phone, and text with professionalism and empathy.
  • Sending out and following up on potential client intakes to ensure a smooth onboarding process.
  • Tracking inbound referrals and promptly following up with potential clients to provide necessary information.
  • Creating and updating waiting lists to manage client demand and optimize appointment scheduling.
  • Calculating monthly conversion rates to measure the effectiveness of our referral process and marketing efforts.
  • Assisting with other assigned administrative duties to support the smooth operation of the practice.
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20 - 25 USD per hour
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