Virtual Administrative Assistant
New
United StatesPart-TimeEntry
Salary20 - 25 USD per hour
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Job Details
- Experience
- 1 year
- Required Skills
- Customer serviceData entry
Requirements
- Customer service: 1 year (Required)
- Administrative experience: 1 year (Required)
- Organizational skills: 1 year (Required)
- Typing: 1 year (Required)
- HIPAA: 1 year (Required)
Responsibilities
- Scheduling new appointments for counseling sessions, group therapy, and assessments.
- Responding to inquiries for services via email, phone, and text with professionalism and empathy.
- Sending out and following up on potential client intakes to ensure a smooth onboarding process.
- Tracking inbound referrals and promptly following up with potential clients to provide necessary information.
- Creating and updating waiting lists to manage client demand and optimize appointment scheduling.
- Calculating monthly conversion rates to measure the effectiveness of our referral process and marketing efforts.
- Assisting with other assigned administrative duties to support the smooth operation of the practice.
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