Service Product Manager
New
Remote position within the continental United StatesFull-TimeManager
Salary120,000 - 140,000 USD per year
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Job Details
- Experience
- Three to five years
- Required Skills
- Microsoft Power BIProduct ManagementSAPCRMData analytics
Requirements
- Bachelor’s degree in Science, Business, or Marketing, or equivalent experience.
- Three to five years of sales and marketing experience.
- Experience in the semiconductor industry.
- Strong written and verbal communication skills.
- Strong data analytics skills for forecasting and performance analysis.
- Knowledge of global service operations and commercial dynamics.
- Proficiency in Microsoft 365, PowerBI, SAP, and CRM products.
- Valid passport for international travel.
- Valid Class C driver’s license.
Responsibilities
- Manage service product portfolio including definition, pricing, and implementation.
- Develop global marketing strategies to promote service contracts.
- Generate sales leads for regional teams.
- Automate processes for service contract quotations.
- Provide direct support to regional teams on negotiations and customization.
- Establish global pricing for contracts and parts.
- Collaborate with Finance/IT to maintain CRM/ERP solutions.
- Identify opportunities for field-based upgrades.
- Report on service activities and performance metrics.
- Align service delivery with customer success initiatives.
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