Sprinklr Implementation Specialist

New
United StatesPart-TimeMiddle
Salary not disclosed
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Job Details

Experience
1-2 years of Sprinklr or similar platforms is a plus.

Requirements

  • Demonstration of technical aptitude in programming and/or software deployment management
  • 1-2 years of Sprinklr or similar platforms (plus)
  • Completion or near completion of a BA or BS in Marketing, Technology, or related fields
  • Some programming experience desired
  • Social media literacy and proficiency
  • Excellent verbal and written communication skills
  • Minimum of Windows 10 or macOS 12.X
  • Internet speed of at least 50 mbps

Responsibilities

  • Assess the marketing goals of internal and external teams and translate them into a clear, custom roadmap of recommended technical solutions.
  • Create and QA Sprinklr configurations to ensure the platform is being used to its utmost potential.
  • Provide technical expertise and in-depth investigation to troubleshoot any issues that occur within Sprinklr.
  • Collaborate with end-users in Sprinklr from Social Care, Analytics, Advertising, PR, Marketing, and other departments.
  • Write timely, accurate, and clear documentation of Sprinklr configuration details for internal and external purposes, when necessary.
  • Be proactive, provide platform best practices, and anticipate needs for existing clients.
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