Engineering Manager, Customer Studio

New
North AmericaFull-TimeManager
Salary220,000 - 300,000 USD per year
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Job Details

Required Skills
SQLPeople ManagementGenerative AI

Requirements

  • Experience in engineering leadership as both an active technical voice and people manager.
  • Proven ability to lead roadmapping and product execution.
  • Strong technical background with ability to uphold high engineering standards.
  • Demonstrated capability in recruiting and team building.
  • Experience with system reliability and incident management at scale.
  • Strong communication and leadership skills to motivate and engage team members.

Responsibilities

  • Lead the team in roadmapping and executing successful development of significant features and products.
  • Uphold a high technical bar while making pragmatic trade-offs.
  • Improve the pace of execution of the team through leadership and technical expertise.
  • Identify hiring needs, evaluate candidates, and ensure high-impact hiring.
  • Up-level the team on reliability, reducing incidents and improving incident management hygiene.
  • Foster the growth of team members and ensure strong engagement and motivation.
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220,000 - 300,000 USD per year
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