Product Owner
New
S
Social Discovery GroupSocial Discovery
Serbia, worldwide; Our teams of digital nomads work remotely from Cyprus, Malta, the USA, Armenia, Georgia, Kazakhstan, Montenegro, Poland, Latvia, Serbia, Spain, Portugal, UAE, Israel, Turkey, Thailand, Indonesia, Japan, Hong Kong, Australia and many other locations.Full-TimeMiddle
Salary not disclosed
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Job Details
- Languages
- Russian
- Required Skills
- Data AnalysisProduct ManagementA/B testing
Requirements
- Solid B2C product experience, ideally in products with complex customer journeys, matching, discovery or recommendation mechanics.
- Experience improving customer activation and helping users reach a clear product value state.
- Strong understanding of client experience, customer journey and post-payment behavior.
- Experience with onboarding, first-session experience, discovery flows or similar activation scenarios.
- Experience with relevance, ranking, matching or recommendation systems.
- Strong data-informed product thinking and ability to identify key behavioral segments.
- Experience with customer segmentation and personalization of offers or recommendations.
- Understanding of how to collect user preferences and enrich offers with additional data.
- Strong hypothesis-driven approach and ability to validate solutions through experiments and metrics.
- Fluent Russian
Responsibilities
- Own and improve the post-payment customer experience across core products.
- Help paying customers reach the key value state: finding a high-quality match they communicate with for 3+ days during the first week.
- Increase the share of paying users who successfully activate after payment and start meaningful communication.
- Identify and solve product problems that prevent customers from finding relevant matches.
- Improve the relevance of offers, invites and recommendations shown to customers.
- Work with scenarios where users may see too many offers, too few offers or irrelevant offers.
- Build and improve discovery flows, matching logic and personalization mechanics.
- Define what customer preferences and behavioral signals should be collected to improve offer quality.
- Segment customers and adapt the experience based on their needs, expectations and behavior.
- Work closely with analytics, design, engineering and other product teams to test hypotheses and measure impact on activation and retention.
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