Software Configuration Specialist
New
CanadaFull-Time
Salary not disclosed
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Job Details
- Languages
- English, French
- Required Skills
- PostgreSQLHTMLCSSJavascriptMicrosoft SQL ServerJiraNetworking
Requirements
- Bachelor’s degree, college diploma in a technical field, or equivalent practical experience
- Strong understanding of IT infrastructure, including networking, security principles, VPNs, and virtualized environments
- Experience working with databases such as MSSQL and PostgreSQL
- Familiarity with system configuration, implementation workflows, and enterprise software environments
- Knowledge of web technologies such as HTML, CSS, JavaScript/jQuery, AJAX, or XML
- Experience with tools such as Jira, Confluence, or DevOps-style environments
- Excellent communication skills in English; French proficiency is highly valued
- Strong customer service mindset with the ability to troubleshoot and resolve technical issues independently
- Ability to manage multiple priorities in a fast-paced, project-driven environment
Responsibilities
- Support end-to-end software implementation activities by configuring systems, translating client requirements into technical solutions, and ensuring successful deployment of application features and workflows.
- Participate in client discovery sessions to gather, clarify, and document technical and functional requirements
- Configure software solutions using business rules, workflows, and system parameters to meet client needs
- Collaborate with project managers, developers, QA, and support teams to ensure smooth implementation delivery
- Assist with system testing, troubleshooting, and issue resolution during deployment phases
- Deliver end-user training and create supporting documentation and training materials
- Act as a technical liaison between clients and internal teams, ensuring clear communication and alignment
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