Technical Product Manager
New
Remote-first work environment within the United States, EST hours preferredFull-TimeManager
Salary115,000 - 130,000 USD per year
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Job Details
- Experience
- 5+ years
- Required Skills
- AgileProduct ManagementSCRUMJira
Requirements
- 5+ years of experience in Product Management or Product Ownership within healthcare, ideally focused on EMR, Practice Management, or Revenue Cycle Management platforms.
- Deep understanding of ambulatory RCM workflows, including eligibility (270/271), claims (837P/I), remittances (835), denials, appeals, and payer rules.
- Proven ability to influence priorities and drive outcomes without direct authority over engineering teams.
- Strong experience working on mature or legacy platforms where backward compatibility and customer trust are critical constraints.
- Advanced proficiency with Agile/Scrum methodologies and hands-on experience managing Jira as a Product Owner.
- Demonstrated ability to write high-quality PRDs, epics, and user stories with clear acceptance criteria.
- Experience collaborating with engineering teams on technical trade-offs and system design discussions.
- Strong leadership experience managing or mentoring Business Analysts or similar product-facing roles.
- Excellent communication skills, with the ability to engage both executive stakeholders and technical teams effectively.
- Familiarity with healthcare interoperability standards such as HL7, FHIR, or X12.
- Practical use of AI tools to improve documentation, synthesis, and product workflows.
Responsibilities
- Own product direction and roadmap across Practice Management and EMR domains, with deep focus on revenue cycle management workflows (eligibility, claims, remits, denials, and patient billing).
- Manage and continuously refine the end-to-end Jira backlog, including epics, user stories, acceptance criteria, prioritization, and Definition of Ready standards.
- Lead, coach, and develop a team of Business Analysts, ensuring strong execution, accountability, and growth within the team.
- Drive cross-functional alignment with Engineering, Sales, Support, Professional Services, and customers to ensure roadmap clarity and execution readiness.
- Partner with technical leadership on architectural decisions, integration design (HL7, FHIR, X12), and legacy modernization trade-offs.
- Run Agile ceremonies as Product Owner, including sprint planning, backlog refinement, reviews, and retrospectives.
- Define success metrics for initiatives and ensure outcomes are measured, communicated, and iterated upon based on real data and customer feedback.
- Ensure release readiness by coordinating closely with QA, Scrum, and engineering stakeholders to maintain delivery quality and predictability.
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