Senior Manager, IT PMO & Corporate Engineering
CanadaFull-TimeManager
Salary168,000 - 177,500 CAD per year
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Job Details
- Experience
- 8+ years of experience in IT infrastructure; 3+ years of people management
- Required Skills
- PythonJiraTerraformGoogle WorkspaceSlack
Requirements
- 8+ years of experience in IT infrastructure, corporate engineering, or end-user computing environments with ownership of enterprise SaaS platforms.
- 3+ years of people management experience leading technical IT or platform engineering teams.
- Hands-on expertise with core enterprise tools such as Okta, Google Workspace, Slack, and Jira.
- Strong experience managing endpoint environments using Jamf (macOS) and Microsoft Intune (Windows), including provisioning and compliance.
- Proficiency in automation and scripting (Python and/or PowerShell), APIs, and infrastructure/configuration-as-code tools (e.g., Terraform).
- Experience designing and implementing identity lifecycle management, role-based access controls, and zero-touch provisioning systems.
- Strong background in IT operations, including incident/change management, SLO/SLAs, and service reliability practices.
- Ability to partner effectively with Security, Compliance, and business stakeholders to balance usability and control.
- Experience managing SaaS vendor relationships, budgets, and licensing optimization.
- Familiarity with ITIL frameworks and enterprise compliance standards (SOC 2, ISO 27001, SOX) is a plus.
Responsibilities
- Lead, mentor, and develop a Corporate Engineering team responsible for identity, collaboration, endpoint management, and core SaaS platforms.
- Own the strategy, architecture, and operational reliability of key systems such as Okta, Google Workspace, Slack, Jira, Jamf, and Microsoft Intune.
- Define and maintain service-level objectives (SLOs) across availability, security, performance, and employee experience for corporate platforms.
- Drive automation and modernization initiatives, transitioning manual IT operations toward zero-touch provisioning, self-service, and AI-assisted workflows.
- Partner with Enterprise Security to implement scalable IAM, zero trust architecture, and lifecycle management controls (SSO, MFA, SCIM).
- Establish operational excellence across incident, change, and problem management.
- Manage vendor relationships, SaaS licensing strategies, renewals, and budget optimization.
- Collaborate with People, Finance, Legal, and IT Support teams to streamline onboarding, offboarding, and access management at scale.
- Lead cross-functional initiatives supporting organizational growth, geographic expansion, and evolving compliance requirements.
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