Hospitality Support Coordinator
New
Boston, MassachusettsFull-Time
Salary55,000 - 70,000 USD per year
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Job Details
- Required Skills
- Customer serviceOrganizational skills
Requirements
- Strong written and verbal communication skills
- Excellent organizational skills and attention to detail
- Comfortable using online tools, email, and digital platforms
- Ability to manage multiple tasks in a remote setting
- Customer service or administrative experience preferred
- Reliable internet access and a suitable remote work environment
Responsibilities
- Provide online support for client inquiries related to reservations and scheduling
- Assist with coordination of hospitality-related services, including accommodations and associated arrangements
- Maintain accurate client records and reservation details in internal systems
- Communicate professionally with clients via email, phone, and digital platforms
- Review confirmations and documentation for completeness and accuracy
- Provide general administrative and customer service support
- Follow established procedures and workflows
- Collaborate with internal teams to ensure smooth service delivery
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