Operations Analyst

New

Full-time Onsite or RemoteContractMiddle

Salary not disclosed

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Job Details

Languages: English/Kazak
Experience: 3-5 years
Required Skills: Project ManagementBlockchainBusiness AnalysisData AnalysisOperations Management

Degree in Management, Business Administration, Operations Management, or other relevant fields.
At least 3-5 years’ directly related experience in a project management, business operation role.
Self-driven team player with ability to learn proprietary analytical software, data models and programming languages.
Strong ability to investigate trends and patterns in data and communicate complex findings clearly.
Prior internal/client-facing consulting/business transformation experience preferred.
Passion for Emerging Technologies related to Blockchain, Machine Learning and AI.
Bilingual English/Kazak is required.
Background in financial services or investment banking is a plus.

Lead and coordinate cross-functional projects: product launches, integrations, and strategic initiatives.
Act as the central point of coordination between local and global stakeholders, ensuring alignment, accountability, and timely execution.
Drive project execution by defining timelines, tracking milestones, identifying risks and dependencies, and following up on action items.
Gather business requirements, prepare project documentation (BRD, SOP, Memo), and support implementation from planning through launch.
Coordinate external partner and banking integrations, including testing, UAT, and go-live activities.
Analyze user behavior, conversion funnels, and operational metrics to identify growth opportunities and operational improvements.
Evaluate A/B tests, analyse and propose UX/UI enhancements, and product optimization initiatives.
Conduct market, competitor, and product analysis and provide actionable recommendations.

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