3rd Line Technical Support Engineer
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Spherica Business Solutions LtdIT Managed Services
United Kingdom. Birmingham, England, United Kingdom. Walsall, England, United Kingdom. London, England, United Kingdom, 24/7/365Full-TimeMiddle
Salary40,000 - 45,000 GBP per year
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Job Details
- Required Skills
- Networking
Requirements
- Strong understanding of IT Infrastructure
- Proficiency in Networking and Security principles
- Experience with routing, switching, and WAN/LAN technologies
- Proficient knowledge of physical and virtual firewall solutions
- Knowledge of Fortinet SDWAN and Firewall Switch technologies
- Knowledge of Cisco ISE and Cisco Meraki Wi-Fi
- Experience with SIEM and DLP
- Experience with Vulnerability Management
- Experience with Cyber Threat Intelligence
- Experience with Endpoint Protection
Responsibilities
- Oversee various technical processes
- Maintain relationships with high profile clients and stakeholders
- Adhere to best practices for technical operations reliability and security
- Provide 24/7/365 technical support
- Support infrastructure, network, and security management tasks
- Follow a DuPont shift pattern covering day and night shifts
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