Virtual Assistant - Customer Service
New
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We Clone YouVirtual Assistance
Mexico. Bolivia, Plurinational State of. Brazil. Chile. BelizeFull-Time
Salary1,200 - 1,500 USD per month
Apply NowOpens the employer's application page
Job Details
- Languages
- English
- Required Skills
- Communication SkillsProblem SolvingCustomer serviceCRM
Requirements
- Fluent English (written and spoken)
- Previous customer service experience
- Experience in remote customer support
- Experience with phone-based support
- Experience with ticketing systems
- Experience using CRM systems
- Strong communication and problem-solving skills
- Ability to handle difficult conversations professionally
- Strong attention to detail
Responsibilities
- Respond to customer inquiries via phone, email, chat, and SMS
- Resolve customer concerns and provide solutions
- Escalate complex issues when necessary
- Maintain accurate customer records in CRM systems
- Follow up with customers as needed
- Assist with order tracking, account updates, and general support requests
- Ensure a positive customer experience throughout all interactions
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